Professional & Managed Services - Stream Networks

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MANAGED & PROFESSIONAL SERVICES

 

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Stream Networks can provide Consultancy, Engineering and Management services, including tailor-made support plans to ensure our customers can concentrate on their core business functions. At every level of the business, we boast experts allowing us to provide consultancy in pre-sales, hands-on engineering during installation and on-going support throughout the term of any contract for all of our services.

We pride ourselves in offering flexibility across all of our products and services and can, therefore, be as involved as each and every customer requires. We hold partnerships with Vendors such as Cisco, VMWARE, Sonicwall, Splicecom, VYATTA, Citrix, Mitel, HP, Redhat, BarracudaDraytek and Microsoft allowing us to offer our customers a complete design and build consultancy service across multiple technology platforms.

Engineering certifications held by Stream Engineers

Our Professional Services portfolio includes:

Routing & Switch Infrastructure, Firewalls & Security Services, Network Monitoring, Design and Build, Network Auditing, Outsourced Support Services.

Further information on each of these can be found below.

Stream Networks managed support services offer end to end IT services across the UK and Ireland. Our services portfolio is designed with our customers in mind, providing a flexible and efficient service.

Our IT Support Services covers both products and services, and ahrdware and software - we have an expert trained up and ready to impart their knowledge to help you find a solution.

IT Support Services

Maintenance

Stream Networks supports live hardware maintenance contracts across the UK & Ireland. We provide multi-vendor hardware support across comms, and server and desktop technologies.

Installation

Stream Networks support engineers are trained and certified by market leading hardware vendors. Our engineers provide a full network installation service, diagnosing and implementing hardware and software issues across the UK and Ireland.

Service Desk

Stream Networks Service Desk provides a 24/7, single point of contact for all our customers. Customers can log all fault calls and place technical queries through the Service Desk in the knowledge that it will be dealt with promptly and efficiently from one of our technical support specialists.
Losing your systems and on-site data maybe painful but Stream Networks can make the whole process much easier to manage, get you going again as quickly as possible and ensure that your valuable data remains safe at all times.

Our range of solutions encompass, remote back-up, replicated servers, storage and IT disaster recovery planning services.

Features and Benefits

UK Based ISO registered firm
VMWare High Availability Cloud Platform
Business Continuity Planning
Secure Cloud Storage
Stream Networks delivers a remote network monitoring solution which allows our team of technical experts to monitor our customers’ networks remotely in a safe and secure environment 24/7. We monitor a wide range of complex networks and quickly Alert customers of potential problems before they have a significant impact on a business.
Stream Networks pride themselves on their wireless LAN security testing and wireless LAN health checks which provide customers with elements such as penetration testing and performance analysis. These areas coupled with the wireless LAN installation and commissioning services ensure all customers can be confident that no stone is left unturned when setting up a wireless network.
Stream Networks has a team of security specialists to assist customers across a broad spectrum of network security. These may include firewalls, VPN access, router & switch security and endpoint security all of which require the same high level of technical expertise and industry knowledge.
  • I just wanted to offer you some positive feedback about your engineer there (Tom Richardson). He is dealing very well with my case, and has kept me in the loop every couple of hours in what is a sticky issue for us. So, WELL DONE TOM, top man and keep up the good work!
    Graham - M.D. - Systems
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