A seamless move to faster, more secure IT — with zero interruption to production
How Stream migrated Topline Glass off an underperforming IT provider onto new server and remote desktop infrastructure over a single weekend — keeping their business-critical manufacturing software live throughout.
A business-only technology partner you can build around
Founded in 2007, Stream Networks is an independent UK provider of secure connectivity, communications, managed IT and cyber security — one provider, one umbrella. Our services are backed by a carrier-grade network monitored 24/7/365, with a personal, non-corporate approach that keeps us by your side as your business grows.
About Topline Glass
toplineglass.co.ukTopline Glass is the South West's leading trade glass supplier. Based in Ilminster, Somerset, they work with fabricators, contractors, installers, joiners and manufacturers to deliver fully processed, specification-ready glass — quickly, reliably and to the highest standards. With decades of experience and a reputation for consistent quality, they're the go-to glass partner for trade businesses who need more than just a supplier.
Their processing and order operation runs on ClearThinking — dedicated glass software backed by a Microsoft SQL Server database. That platform sits at the heart of day-to-day production, so its stability and performance directly affect what the business can turn around. Having outgrown the service from their previous IT provider, Topline Glass came to Stream for a partner who understood how much rested on getting their infrastructure — and its security — right.
Ageing infrastructure and a provider that wasn't delivering
The existing setup was no longer giving Topline Glass the reliability or responsiveness a manufacturing operation needs. Any migration carried real risk: the ClearThinking software and its SQL Server database could not afford meaningful downtime without disrupting production.
What Stream delivered
We planned and delivered a complete infrastructure refresh, security uplift and provider transition — designed around the one non-negotiable: keep production running.
New server & remote desktop infrastructure
We designed and built a new server and remote desktop (RDS) environment to give Topline Glass a faster, more resilient platform for day-to-day work.
ClearThinking & SQL Server, migrated safely
Their business-critical ClearThinking manufacturing software and SQL Server database were moved to the new infrastructure with data integrity preserved throughout.
Secure WatchGuard firewall
A new WatchGuard firewall was installed to harden the network perimeter and give Topline Glass a modern, managed line of defence.
N-able EDR on every desktop
We deployed N-able endpoint detection and response (EDR) across desktops, adding continuous protection against modern threats.
A faster, more secure platform — and a provider they can rely on
"Moving to Stream was the best decision we've made for our IT. They understood how critical our manufacturing software is, planned the whole thing around us, and delivered it over a weekend without us losing a minute of production. We finally have a partner we can rely on."
Ready for IT and security you can depend on?
Let's talk about how Stream can support your business — with the same care we gave Topline Glass.