Blog

Stream is now offering Technical Support via WhatsApp! Stream are delighted to extend our commitment to first class customer service by offering technical support to all of our partners and customers via WhatsApp. WhatsApp allows us to instantly support you around the clock, notify you of what’s happening on our network and gives you the…
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Will 5G will be a threat to fixed line broadband and Ethernet connectivity for SME’s? We think so! 5G coverage within the UK is on the horizon, with a theoretical throughput of 10Gbs and latency of 1-2ms once the network is fully deployed and mature, 5G will have a greatly enhanced reliability and network reach…
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Stream Networks DDoS protection video Instructions on how to view and enable DDoS protection for your Internet Connection, or cloud virtual server via our portal Cascade.

Stream Networks are delighted to confirm we have been approved by the Crown Commercial Service (CCS) to join the latest iteration of the G-Cloud framework; G-Cloud 10. Having been on G-cloud for a number of years, we are delighted to have seen a record number of our services approved for G-Cloud 10. Stuart Burdet, Sales…
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Stream Networks are offering all of our partners a fantastic opportunity to earn exclusive prizes in our Partner incentive Programme. We want to ensure our partners feel valued and to know that their efforts are not taken for granted. The best way to do this? Give them the chance to earn exclusive prizes. With our…
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2018 is here which gives us the chance to look back on the wonderful year our Technical Support Team had in 2017. We brag about them a lot, and without making their heads too big I wanted to make the first blog of the year a shoutout to their hard work. Below are tables that…
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Following on from our post last week regarding the 2017 Christmas Network Freeze, we wanted to confirm our office opening hours for the 2017/18 Christmas period. As is the norm with Stream Networks, whilst others are sleeping, we are taking the time to get ahead and offer our customers the first class service they come…
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With Christmas fast approaching, the details of our 2017 Network Freeze are as follows: Our Network freeze will begin on Tuesday 19th December 2017 at 17:30 and end on Wednesday 3rd January 2018 at 09:00. Network During the freeze, we won’t be scheduling or undertaking any maintenance to our Core network. However please be aware that…
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We have a lot of customers ring us to say that their internet is down, or running slowly. We’ll do all the performance checks we can do, and have every indication that the line is performing just fine. This means that there will, in fact, be an issue with the WiFi. Unfortunately, this is not…
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Stream Networks are delighted to be an registered supplier on the new Government Local Full Fibre Network (LFFN) voucher scheme whereby eligible business can claim up to £3,000 towards upgrading to a Gigabit-capable internet service. Having worked on schemes similar to this previously and seen the benefit it can bring SMEs, Stream Networks were delighted…
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