Category: Teams Direct Routing

How do you add an IP Phone or SIP Device to Microsoft Teams? To add a SIP device to Microsoft Teams simply login to the teams admin centre and then click on Teams Devices in the left hand navigation menu Next click on the Phones option and on the phone page in the top right…
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How do you find your O365 Tenant ID to set-up Teams Direct Routing Operator Connect? Each Microsoft Office 365 Tenant has a Unique ID or Globally Unique Identifier (GUID). In order to set-up Teams Operator Connect we need this Unique ID to automatically configure your Direct Routing service. The ID is different to your domain…
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What Microsoft 0365 Licences do you need for Teams Direct Routing? Understanding what Licences are required to use Microsoft Teams as a phone system can be complex. Our short blog below summarises what Office365 licences are required to enable voice calling from Microsoft Teams. In addition to the Microsoft licences below you will also need…
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