HQ: 2 Riverside House, Mill Lane Newbury, RG14 5QS
+44 01635 884170

Is Plusnet Closing Down?

Stream - The digital backbone to your business

Plusnet Plc is part of the BT Group and as part of BT’s wider rebranding strategy, BT have decided to provide SME broadband services directly to businesses via the BT business website.

An announcement was made on the Plusnet business website in October 2022 informing new customers and existing customers that they would no longer service business broadband and asked them to take a new account out with BT.

As a business only ISP Stream Networks provide a range of business communication packages from Fibre Broadband, WiFi calling, SIM only mobile services, business email accounts and landline services.

In business since 2007 Stream Networks pride ourselves on delivering broadband customers with exceptional customer support, value for money broadband packages and superfast broadband speeds. As an independent business broadband provider we understand the challenges small businesses face and that’s why we concentrate on delivering exceptional service to our small business customers.

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Do Stream Networks provide a TV Service?

As a business only ISP Stream Networks only provide business grade Internet services

I have a plusnet mobile service can I switch to Stream?

Yes, Stream Networks partner with all of the major UK mobile phone companies to provide competitive SIM only packages. Talk to our sales team on 01635 884170 to migrate your mobile phone to Stream.

What happens to my plusnet business tariff if I move to Stream?

If you provide us with a copy of your last plusnet bill, Stream Networks will guarantee to match the price for the next 12 months

I have a plusnet email service can I migrate that to Stream?

If your email service uses a plusnet domain name, you will need to contact plusnet to find out how to continue. Stream Networks provide a range of email services including GMAIL and O365, please contact our sales team on 01635 884170 to find out more.

I have a phone line with plusnet can I migrate that to Stream Networks?

Yes, Stream Networks can migrate your WLR analogue line to our network however, we would strongly recommend installing a new SoGEA service which delivers a single order broadband service and saves money compared to a landline and broadband service.

If I migrate my plusnet broadband service to Stream will I get the same speeds?

Where possible Stream will try to upgrade our customers to the latest full fibre broadband delivering ultra fast connectivity. In addition, as a business only ISP our network provides superfast uncontended connectivity across all our business services.

I have an existing router from plusnet can Stream provide a replacement?

Yes, as part of our business broadband packages, we provide a new WiFi router to get you connected.

Is Stream regulated by Ofcom?

Yes, we are registered with Ofcom as a business ISP, you can also find our details on the ispreview website and we are registered with the Ombudsmen scheme for dispute resolution.

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