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VoiceStream Feature Access Codes These are the default feature access codes for the VoiceStream Hosted Communications Platform Function Code Voicemail *123 General Voicemail *124 Voicemail Transfer *125 Member Static Login *200 Member Static Logout *201 Last Caller *149 Pause Recording *90 UnPause Recording *91 Monitoring *199 Speakerphone Page *399 Single Speakerphone Page *400 Groups Speakerphone…
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VoiceStream Call Queues This screen lists all system queues with the following details: Name Queue name(E.g. Patience)(Display) Number Queue network number(E.g. 1001)(Display) Strategy Queue strategy(E.g.ringall)(Display) Agents Number of queue members(E.g. 5)(Display) Edits the queue configuration (E.g. Click to edit queue configuration)(Button) Deletes a queue from the system (E.g. Click to delete a queue from the…
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VoiceStream IVR – AutoAttendant Set-up NOTE: the # option has been introduced for transferring an IVR to a different destination.This screen lists all system standard IVRs with the following details: Name IVR name(E.g. Welcome)(Display) NumberIVR network number.(E.g. 1010) Edits the IVR configuration (E.g. Click to edit IVR configuration) Deletes an IVR from the system (E.g.…
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VoiceStream Hot Desking Hot Desking is a feature that allows your business the practice of not assigning permanent desks ina workplace, so that employees may work at any available desk.From a managerial perspective, Hot Desking is attractive because it can cut overhead costssignificantly. However, the concept won’t work in environments where employees are expected tobe…
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Paging Groups Paging Groups feature works similar to standard paging, except this feature allows you to organizeextensions to multiple paging groups and to assign a unique number to each of them. As thisfeature is used with access code *600, paging group number is entered after the access code.120For example, if we assign number 300 to…
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How to guide on adding and editing VoiceStream RingGroups Ring Groups are used to group a number of UADs/Phones into one network destination. Each RingGroup is assigned a network number which, once dialed, rings all extensions assigned to the group. Group Name Ring group extension number(E.g. Accounts)(Display) Group Number Ring group extension numberOnce a user…
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How to add or edit an Extension to your VoiceStream Hosted Communications Platform In the VoiceStream Hosted Communications Platform navigate to extensions The procedure for adding a new system extension is divided into two steps. In the first step, theUAD/Phone type and extension location need to be provided. In a second step, basic UAD/Phoneinformation such…
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Download the latest VoiceStream Communicator App Desktop Apps Windows Communicator version 7.2.0 Latest Stable Apple Mac iOS Communicator version 7.2.0 Latest Stable Linux Communicator version 7.2.0 Latest Stable MSI Communicator version 7.2.0 Latest Stable Mobile Apps Click on the link below or search for gloCOM GO 7 in your app store Android Communicator version 7.1…
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How Green Energy Can Help Your Business Reduce its Carbon Footprint While the world’s population rises, the urgency to tackle climate change grows as businesses of all sizes seek ways to reduce their carbon footprints. One of the most effective strategies is switching to green energy. By choosing a green electricity tariff, you’re not just…
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Why Should Businesses Switch Their Energy Supplier? Managing energy bills can be a significant concern for businesses of all sizes. Shopping around for different suppliers and comparing energy tariffs can help you find the best deals tailored to your business’s energy needs. However, figuring out the best time to switch to a new energy supplier…
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What is Penetration Testing Penetration testing or pen testing for short, is a simulated cyberattack and security assessment of an organisations network infrastructure, computer systems, web applications and operating systems. It is designed to provide an in-depth assessment of your cyber security vulnerabilities so you can identify and improve security weaknesses. There are a number of types of penetration testing services and solutions covering a wide attack surface as follows: Types of Pen Testing White box testing White…
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How do you create an auto-attendant on VoiceStream BT Cloud Voice? First of all log in to the business portal and navigate to sites Then click on the cog of the relevant site you want to amend In the next screen you need to scroll down to the hunt group and auto-attendant section. Ideally with…
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How to change the ring tone of your VoiceStream BT Cloud VOIP Desk Phone based on caller ID You can change the ringtone of your IP handset through the VoiceStream Business Portal user configuration screen. There are some limitations as you can only add up to 12 numbers per rule and you cant choose the…
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Broadband Speed Guarantee What is Ofcom’s voluntary code of conduct for broadband speeds? In 2018 Ofcom the regulatory body for telecommunications providers in the United Kingdom issued a voluntary code of practice relating to minimum guaranteed Internet speeds for consumers and small businesses offering protection against Internet Service Providers miss selling Internet speeds. The code…
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Stream Networks are pleased to announce we are sponsoring our local charity the Newbury Soup Kitchen, through the organisations Newbury Soup Dragon corporate sponsorship program. Newbury Soup Kitchen offers a freshly cooked three-course meal every Wednesday, Thursday, and Saturday evening to support the homeless, vulnerably housed, less fortunate, and street homeless individuals in Newbury and…
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